Believe it or not, setting up and training for your patient portal isn't the most difficult part of using the technology. The hardest part of using patient portals: using them to engage patients. You may think that once your portals are set up, you can sit back, relax, and meet all the meaningful use criteria you've been aiming for, but that simply isn't so.
Getting your patients to use portals will be difficult. However, the rewards you and your patients will reap make the effort.