--- title: eVisit2021.R3 Platform Release description: eVisit2021.R3 Platform Release --- [![evisit-logo-new-1](https://blog.evisit.com/hubfs/eVisit-july-2020/image/evisit-logo-new-1.svg "evisit-logo-new-1")](https://blog.evisit.com/en-us/release-notes) - [Go to eVisit.com](https://evisit.com) - [Log in to the eVisit App](https://app.evisit.com/) - [Go to eVisit.com](https://evisit.com) - [Log in to the eVisit App](https://app.evisit.com/) ## [eVisit October 2024 Release](https://blog.evisit.com/en-us/release-notes/oct-2024) eVisit's October 16, 2024 release brings exciting enhancements aimed at elevating the user experience and continued focus on specific customer reques... [Read More](https://blog.evisit.com/en-us/release-notes/oct-2024) ## [eVisit August 2024 Release](https://blog.evisit.com/en-us/release-notes/aug-2024) eVisit's August 7, 2024 release brings exciting enhancements aimed at elevating the user experience and continued focus on specific customer requests... [Read More](https://blog.evisit.com/en-us/release-notes/aug-2024) ## [eVisit May 2024 Release](https://blog.evisit.com/en-us/release-notes/may-2024) eVisit's May 29, 2024 release brings exciting enhancements aimed at streamlining efficiency and elevating the user experience. Learn about these upda... [Read More](https://blog.evisit.com/en-us/release-notes/may-2024) ## [Release timeline update - April 2024](https://blog.evisit.com/en-us/release-notes/april-2024) Update to eVisit's Product Release Schedule [Read More](https://blog.evisit.com/en-us/release-notes/april-2024) ## [eVisit March 2024 Release](https://blog.evisit.com/en-us/release-notes/march-2024) eVisit's March 20, 2024 Release has 1 main product update, focused on improving efficiency, user experience, and visit completion. Learn about them b... [Read More](https://blog.evisit.com/en-us/release-notes/march-2024) 2 Min Read 2 Min Read # eVisit2021.R3 Platform Release ![eVisit Product Team](https://blog.evisit.com/hubfs/evisit-squarelogo-1497614972101.png) Written by eVisit Product Team [Back to Blog](https://blog.evisit.com/en-us/release-notes/) The team at eVisit knows that your virtual care workflows are continually evolving.  As you harness the power of the eVisit platform, integrate it with your many systems and with in-person care, new needs continue to emerge. That’s why our product roadmap always involves you, our customers.  On Aug. 12, we will be supporting the following new features as part of our eVisit2021.R3 platform release. These new capabilities are aimed at helping you maximize your virtual care offering to deliver the best possible patient care, improve efficiencies, reduce costs and deliver better outcomes.  Here is what’s coming in the R3 platform release:  ## **Enhanced Connectivity** [Reset Patient Connection](https://blog.evisit.com/hubfs/Oct2021%20Release%20Notes/Reset%20Visit%20Connection_Oct2021_PDF.pdf) - Getting patients connected to providers is focal to delivering care and completing visits. From time-to-time, as a patient waits for a virtual visit, there can be connectivity inconsistencies. Now, with a click of a button both providers and patients can easily reset the patient connection.   [Mobile App Backgrounding](https://blog.evisit.com/hubfs/Oct2021%20Release%20Notes/Mobile%20App%20Backgrounding_Oct2021_PDF.pdf) - Our data shows that the vast majority of eVisit patient users are on mobile devices, and while they await their visit, they tend to use their device for other apps and activities, which sometimes causes audio and visual disconnection.  This new feature allows eVisit to run in the background, maintaining connectivity. This feature is triggered automatically when a patient locks their mobile device, minimizes the eVisit app or switches to another app.  [Visit Presence](https://blog.evisit.com/hubfs/Oct2021%20Release%20Notes/Visit%20Presence_Oct2021_PDF.pdf) - On the provider side, there are times when the provider would experience a completely black screen when joining a visit and thus was unsure if the patient was present in the visit. Now a modal window will display to the provider when the patient is not present, triggered by the following: patient closes their browser, turns off their phone, takes another call, or their phone shuts off due to no power.  Important Update - to improve reliability, this feature is being delayed to a future release. If you would like to BETA this feature, please contact your customer success representative. [Resend ExpressVisit Invite](https://blog.evisit.com/hubfs/April2021%20Release%20Notes/April2021_Resend%20ExpressVisit%20Invite%20PDF.pdf) - This feature lets providers and staff resend an ExpressVisit invite link in the rare event the patient is locked out of the ExpressVisit.  ## Additional Improvements [Post-Visit Messaging](https://blog.evisit.com/hubfs/April2021%20Release%20Notes/April2021_Post%20visit%20messaging%20PDF-1.pdf) - This feature gives providers and staff the ability to engage with patients asynchronously after the visit is complete. In the past, these follow-up communications often happened via phone and now can be addressed with this new in-app text message feature.  [Display Current Practice](https://blog.evisit.com/hubfs/Oct2021%20Release%20Notes/Current%20Practice%20Name%20In%20Header_Oct2021_PDF.pdf) - eVisit customers are large-scale enterprises with hundreds of practices from urgent care to pediatrics and dermatology to behavioral health and more. Providers and patients can both be members of different practices within the same health system with providers belonging to 50-plus practices. As providers and patients now use eVisit, they can clearly see what practice in which they are logged in. Customizable Content Translation - Spanish is the second most common language spoken in the U.S., and earlier this year, eVisit launched its support of Spanish with all native-application static text used within the platform. To further our Spanish support, this feature enables eVisit to display your customizable content such as form questions, notifications, etc in Spanish.   Published: July 20, 2021 [mailto:?subject=Check%20out%20https://blog.evisit.com/en-us/release-notes/evisit2021.r3-platform-release%20&body=Check%20out%20https://blog.evisit.com/en-us/release-notes/evisit2021.r3-platform-release](mailto:?subject=Check%20out%20https://blog.evisit.com/en-us/release-notes/evisit2021.r3-platform-release%20&body=Check%20out%20https://blog.evisit.com/en-us/release-notes/evisit2021.r3-platform-release) ### PLATFORM - [Platform Overview](https://evisit.com/platform/overview/) - [Advantages](https://evisit.com/platform/advantages/) - [Urgent and Primary Care](https://evisit.com/platform/urgent-primary-care/) - [Specialty Care](https://evisit.com/platform/specialty-care/) - [Employee Care](https://evisit.com/platform/employee-care/) - [Request Demo](https://go.evisit.com/request-a-telemedicine-demo) ### CUSTOMERS - [Customers Overview](https://evisit.com/customers/overview/) - [Success Stories](https://evisit.com/customers/success-stories/) - [Customer Success](https://evisit.com/customers/customer-success/) ### RESOURCES - [Resources Overview](https://evisit.com/resources/) - [The Virtual Care Blog](https://blog.evisit.com/virtual-care-blog) - [State Telemedicine Policy](https://evisit.com/state-telemedicine-policy/) - [Telemedicine Reimbursement](https://go.evisit.com/how-to-get-reimbursed-for-telemedicine) - [Resource Library](https://evisit.com/resource-library/) ### COMPANY - [Our Story](https://evisit.com/company/our-story/) - [Careers](https://evisit.com/company/our-story/#careers) - [Newsroom](https://blog.evisit.com/en/newsroom) - [Contact](https://evisit.com/company/contact/) [![evisit-logo-new-1](https://blog.evisit.com/hubfs/eVisit-july-2020/image/evisit-logo-new-1.svg "evisit-logo-new-1")](https://evisit.com/) - - - - - [Support](https://support.evisit.com/) - [eVisit Login](https://app.evisit.com/r/auth/LoginPage) Copyright © 2022 eVisit. 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