The 6th National Telehealth Summit hosted by BRI Network was a two-day virtual conference held earlier this week and chock full of the latest and greatest successes, learnings, best practices and vision to advance telehealth. Presentations were delivered at a fast pace from 24 healthcare leaders from nearly 20 of the nation’s leading organizations including Finger Lakes Community Health, Advocate Aurora Health, Mayo Clinic, Cleveland Clinic, Intermountain Healthcare, Thomas Jefferson University, Vanderbilt University Medical Center and Nemours Children’s Health System, among many others.
eVisit was proud to participate and delivered the daily opening remarks and our co-founder, CTO and on-staff futurist, Miles Romney, delivered the keynote address: Virtual Care IS Care, where he painted a visionary view of telehealth in the year 2050. Through his presentation, a powerful story and picture emerged of proactive patient care facilitated by our morning showers-of-the-future.
Romney painted his vision for Telehealth Summit attendees where a modern shower stall, in our homes-of-the-future, shall be outfitted with a high-tech system. Aided by an ocular or neurological implant interface, the system takes a full-body CT scan, while a myriad of instruments gently check various personal health metrics and vitals, cataloging and sending those details to a care team. The person’s daily data is analyzed in real-time by Artificial Intelligence (AI) and validated by providers. A transdermal infuser then delivers a personalized cocktail of exactly what’s needed — vitamins, relaxants, pain relievers, beta blockers, anxiolytics, TNF inhibitors, even stimulants (your coffee is decaf). The shower begins and as hot water hits, one already feels the positive effects.
Miles Romney, CTO & Co-Founder of eVisit delivers the keynote at the 6th Annual Telehealth Summit: Virtual Care IS Care
The Importance of Vision
This kind of vision helps us all wrap our minds around what proactive patient “virtual” care might look like as we receive more care at home. Vision is important. Vision helps guide our planning and actions toward our goals. It provides a mental picture of the desired result so clear and strong it will help make that result real.
Romney also noted that no one company will create this future way forward – it will take a collaborative team of many organizations, leaders, companies and contributors.
- Sirene Garcia, Chief Innovation Officer of Finger Lakes Community Health, helped us see the benefit of workgroups, tutorial materials for different learning styles, mock visits and the importance of a skeletal workflow that can be adjusted to other clinical workflows as foundational elements to a successful telehealth program. She cited their goal toward telehealth visits being equal to — if not better — than in-person care.
- Jennifer Ruschman, Sr. Director of the Center for Telehealth at Cincinnati Children’s Hospital Medical Center, shared how their team is expertly conducting remote patient care across eight active patient populations. She shared the importance of an MD champion, showcasing this crucial element in Cincinnati Children’s NICU remote patient monitoring success.
- Two leaders from Advocate Aurora Health shared tons of great detail and learnings from its leading tele-ICU-ED program — among the first in the nation — citing adaptability as crucial. This presenting team also showed how the organization has leveraged its tele-ICU program across its enterprise for an e-Sepsis pilot and to support entry-level nursing staff, among other enterprise-wide use cases.
- Judd Hollander of Thomas Jefferson University covered the importance of training the workforce, sharing smart tips for providers as they conduct telehealth patient care. We call this “webside” manner and we have shared similar tips too. Judd also busted myths like “patients don’t want it” (they do!). He also shared how its JeffConnect on-demand direct-to-consumer telehealth app works across the care continuum and how they adjusted quickly to the needs of the pandemic with this solution assisting thousands of providers serving patient needs.
- John Chou of Children’s Hospital of Philadelphia shared strategic approaches to measuring telehealth programs. This session is near and dear to our hearts to our team. eVisit’s #1 value is our dedication to customer success and our Customer Success team works tirelessly with our customers to establish metrics and measure relentlessly!
- Sue Voltz of Nemours Children's Health System shared ways to enhance patient engagement through Telehealth and Cleveland Clinic’s Peter Rasmussen shared ways to expand access to patient care through telemedicine.
- Mayo Clinic representatives wrapped up the event with a presentation on leveraging technology across the care continuum sharing how telehealth and remote patient monitoring, done right, takes a multidisciplinary team approach from care teams to operations and that data drives decisions and enhancement plans.
Overall, it was a fountain of sharing with high-value information, success stories, learnings, stats and best practices. Thank you to all the telehealth Thought Leaders that participated, took time to prepare and to share.
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