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What is a Virtual Care Maturity Model?
We created a complete Virtual Care playbook stemming from our work with national healthcare organizations with a net patient revenue of $500M+ per year.
The model contains distinct operational excellence guidelines, complete with a self-assessment, benchmarking system, educational workshops and deep insights from top healthcare CEOs, industry leaders and healthcare analysts.
With eVisit’s Virtual Care Maturity Model, you will unlock:
- Revenue Capture in a Non-Competing Environment
- Patient Retention & Monitoring
- Enhanced Value-based Care & Utilization
- Integration into Clinical Workflows
- Referral Management
Virtual Care Maturity Model Results
- On average, our clients bill $2.1 million per year using Virtual Care via eVisit
- Patients love the platform, 59% of Virtual Visits on our platform are second visits (and third, fourth, etc.) by returning patients and our patient satisfaction rate earns a 4.8 out of 5 stars
- Average wait time for patients to see a provider after check-in: 13 mins
“In March 2020, Banner Health launched eVisit, a telehealth platform. We quickly trained over 6,000 team members and providers on how to use the platform; this was the fastest implementation of a telehealth program in a system of our size. Instructional, interactive videos were sent out to team members, in addition to live training sessions and support from eVisit experts. Then, in October 2020, we launched eVisit Express, a new and improved upgrade to the original platform, and the use of telehealth exploded in Tucson.”
- Sarah Frost, CEO, Banner Health Hospitals
Leveraging the learning across the past 18 months with such rich deployments across a range of use cases and Healthcare Organization (HCO) types enabled the eVisit team to create this best-in-class Virtual Care Maturity Model to drive continued customer success.
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eVisit simplifies healthcare delivery with its market-leading Virtual Care platform. With eVisit, healthcare organizations can deliver faster, more accessible Virtual Care using their own network of providers, regardless of specialty. eVisit works seamlessly across enterprise service lines and departments to improve outcomes, reduce costs, and boost revenue. Based in Mesa, Ariz., eVisit helps healthcare organizations, including the largest systems in the U.S., innovate and succeed in today’s changing healthcare market. Its unique operational excellence program, the eVisit Virtual Care Maturity Model, includes a benchmarking system and educational workshops across six foundational areas to help ensure customer success. eVisit is the only Leader in the Forrester Wave™: Virtual Care Platforms in Digital Health, Q1 2021, and is a Representative Vendor in the Gartner® 2020 Market Guide for Virtual Care. Get your complimentary copy of the Forrester Report here and the Gartner Report here. For more information, visit evisit.com.