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What Conditions Can Telehealth Be Used For?

Posted by Hattie Hayes


Telemedicine is an extremely effective tool for non-emergency medical care. It can be used across almost every field in medicine — our top case studies fall under multiple categories, from family medicine to dermatology and mental health to orthopedic surgery.

If you want to use telemedicine in your practice, but are struggling to picture a successful use case, try thinking about the various conditions you treat every day. Now, think about which of those could be treated over the phone, in a very short office visit, or without a high-level physical examination. Those are the conditions you can treat more quickly with telehealth!

You’ll be making the most of your time — and making things more convenient for patients — by treating conditions like these via telehealth.

Cold or Cough

Most mild colds don’t require a trip to the doctor’s office. Use telemedicine when a patient has mild symptoms like a cough or runny nose to avoid spreading germs and disrupting the patient’s rest. You can ask some basic screening questions to determine your patient doesn’t have a more severe condition, like influenza or pneumonia, or to rule out environmental stressors like allergens.

High or Low Blood Pressure

With remote monitoring technology becoming more advanced each day, it just makes sense to use telemedicine with patients who face blood pressure challenges. It’s more convenient than regular visits from your chronic care patients, or phone calls when there’s a sudden pressure change.

Moreover, if you can meet virtually with a patient and determine they need immediate intervention, they can contact emergency medical professionals immediately.

Sore Throat

This is an especially popular use for pediatric physicians. When a virus is going around the local elementary school, you’re bound to have dozens of kids coming in with sore throats! Try offering telemedicine visits for parents who may not have time to get their child into the office on short notice.

You can rule out more serious conditions and, if necessary, bring in the patient for further tests. There’s the added benefit of preventing the spread of germs, too.

Gastrointestinal Issues

Most gastrointestinal issues aren’t going to need a lot of intervention from you. Consult with your patients via telemedicine to root out the cause of their distress. It could be a dietary issue, stress-related, a symptom of other problems, or even a side effect of a new prescription. Whatever the case, you can probably recommend a dietary solution or an over-the-counter medication.


Dermatologists, rejoice: the future of remote dermatological exams is bright. We’re already seeing an increase in smartphone-enabled exam technology like dermoscopes that can make a huge difference if your patients live in remote areas. The visual nature of video visits makes them a perfect fit for dermatologists in the 21st century.

Post-Surgical Follow Up

Orthopedic surgeons make up a good number of our successful use cases, for a reason. Using telemedicine for surgical follow ups saves time, money and trouble in the long run. You won’t interrupt your patients’ rest or inconvenience them with tricky transport needs. In your video session, you can assess patient progress and even go over lab results.

Studies have shown that using health IT can reduce hospital readmission rates, so if you don’t have telehealth set up in your practice, start now!

Prescription Refills

Did you know you can use telemedicine to issue a prescription refill? It’s true! There may be some restrictions based on what state you practice in (check out this handy guide to be sure).

Therapy and Counseling

Online therapy sessions are a game-changer. Our nation’s shortage of mental health professionals means that many people aren’t getting the help they need. Online therapy and counseling services offer the intimacy of a face-to-face visit, with the comfort of the patient’s own home. Patients can consult with you on short notice, in non-emergency situations where they may otherwise use walk-in hours, or be unable to schedule an appointment.

Help patients stick to their care plan and give them the tools they need to succeed anytime, anywhere. 

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Hattie Hayes

About Hattie Hayes

Hattie Hayes has reported on a wide range of topics in business, media, and government.

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