--- title: "20 Stats: How Do Patients Feel About Telehealth?" description: "20 Stats: How do Patients Feel About Telehealth?" --- [![evisit-logo-new-1](https://blog.evisit.com/hubfs/eVisit-july-2020/image/evisit-logo-new-1.svg "evisit-logo-new-1")](https://evisit.com/) - [Platform](https://evisit.com/platform/overview/) - Left Side - [Overview](https://evisit.com/platform/overview/) - [Advantages](https://evisit.com/platform/advantages/) - [Request a Demo](https://go.evisit.com/request-a-telemedicine-demo) - Right Side - By Hospital Need - [Urgent and Primary Care](https://evisit.com/platform/urgent-primary-care/) - [Specialty Care](https://evisit.com/platform/specialty-care/) - [Employee Care](https://evisit.com/platform/employee-care/) - [Login](https://app.evisit.com/r/auth/LoginPage) - [Request Demo](https://go.evisit.com/request-a-telemedicine-demo) - [Customers](https://evisit.com/customers/overview/) - [Overview](https://evisit.com/customers/overview/) - [Success Stories](https://evisit.com/customers/success-stories/) - [Customer Success](https://evisit.com/customers/customer-success/) - [Resources](https://evisit.com/resources/) - Left Side - [Overview](https://evisit.com/resources/) - [The Virtual Care Blog](https://blog.evisit.com/virtual-care-blog) - [State Telemedicine Policy](https://evisit.com/state-telemedicine-policy/) - [Telehealth Reimbursement](https://go.evisit.com/how-to-get-reimbursed-for-telemedicine/) - Right Side - Resource Library - [All Articles](https://evisit.com/resource-library/all-articles/) - [Reimbursement](https://evisit.com/resource-library/reimbursement/) - [Patient Engagement](https://evisit.com/resource-library/patient-engagement/) - [Industry Trends](https://evisit.com/resource-library/industry-trends/) - [Best Practices](https://evisit.com/resource-library/best-practices/) - [Tools](https://evisit.com/resource-library/tools/) - [General Articles](https://evisit.com/resource-library/general-articles/) - [Company](https://evisit.com/company/our-story/) - [Our Story](https://evisit.com/company/our-story/) - [Careers](https://evisit.com/company/our-story/#careers) - [Newsroom](https://blog.evisit.com/en/newsroom) - [Contact](https://evisit.com/company/contact/) - [Login](https://app.evisit.com/r/auth/LoginPage) - [Request Demo](https://go.evisit.com/request-a-telemedicine-demo) - Platform - [Overview](https://evisit.com/platform/overview/) - [Advantages](https://evisit.com/platform/advantages/) - [Urgent and Primary Care](https://evisit.com/platform/urgent-primary-care/) - [Specialty Care](https://evisit.com/platform/specialty-care/) - [Employee Care](https://evisit.com/platform/employee-care/) - [Login](https://app.evisit.com/r/auth/LoginPage) - [Request Demo](https://go.evisit.com/request-a-telemedicine-demo) - Customers - [Overview](https://evisit.com/customers/overview/) - [Success Stories](https://evisit.com/customers/success-stories/) - [Customer Success](https://evisit.com/customers/customer-success/) - [Resources](https://evisit.com/resources/) - [Resources Overview](https://evisit.com/resources/) - [The Virtual Care Blog](https://blog.evisit.com/virtual-care-blog) - [State Telemedicine Policy](https://evisit.com/state-telemedicine-policy/) - [Telemedicine Reimbursement](https://go.evisit.com/how-to-get-reimbursed-for-telemedicine/) - [Reimbursement](https://evisit.com/resource-library/reimbursement/) - [Patient Engagement](https://evisit.com/resource-library/patient-engagement/) - [Industry Trends](https://evisit.com/resource-library/industry-trends/) - [Best Practices](https://evisit.com/resource-library/best-practices/) - [Tools](https://evisit.com/resource-library/tools/) - [General Articles](https://evisit.com/resource-library/general-articles/) - [Company](https://evisit.com/company/our-story/) - [Our Story](https://evisit.com/company/our-story/) - [Careers](https://evisit.com/company/our-story/#careers) - [Newsroom](https://blog.evisit.com/en/newsroom) - [Contact](https://evisit.com/company/contact/) 2 Min Read # 20 Stats: How Do Patients Feel About Telehealth? ![Teresa Iafolla](https://blog.evisit.com/hubfs/7f1b774361f45d96587a2979a26ad878.jpeg) Written by Teresa Iafolla [Back to Blog](https://blog.evisit.com/virtual-care-blog) We've all heard the stats citing that telemedicine is on the rise. But will your patients actually use telehealth if you offer [virtual visits](https://evisit.com/your-virtual-visit-checklist/) in your practice? Will they be willing to get over any concerns or initial hesitations? How do patients actually feel about telemedicine? It turns out that across many different surveys in the field, patients are very interested in using telehealth. Telemedicine visits can save them time and money, especially when they help avoid a trip to the ER. Commonly cited concerns such as online security really don't seem to be high on the list for most patients considering telehealth. **Here's the full list of 20 interesting statistics about the patient experience of telehealth:** 1. The average wait time for most telemedicine visit is approximately 20 minutes. 2. Far less costly than other health care options, the average telemedicine visit costs just $40. 3. 91% of outcomes were equal or better than that of in-person visits. 4. Only 6% of telemedicine patients require follow-up treatment as opposed to 13% of those who were seen in the office.  5. There is no need to take time off work for appointments as most appointments can be handled in minutes, as well as around your schedule. 6.  Much lower wait times than other types of health care, it takes just 2 minutes to be seen by a telemedicine doctor. 7. Many consumers trust telemedicine more as they are able to read their credentials before they select their physician. 8.  Video visits have become second to the ER in terms of those visiting the for late night urgent medical issues; 21% ranked telemedicine first, 30% for parents of children under the age of 18.   9. 70% of reporting consumers asserted that they would prefer to fill their primary prescriptions.   10. Appointment times are, on average, 20 minutes or less. 11. 95% of patients report being satisfied with their experience.   12. 30% of patients are already using some sort of telemedicine services.   13. 64% of Americans have expressed interest in using telemedicine. 14. 7% (17 million) of Americans are willing to switch doctors due to issues with availability of telehealth appointments. 15. 76% of patients prioritize the access to a medical professional over seeing one in person.   16. Although cyber security is a common issue in other sectors, less than 2% of telemedicine patients are concerned for their online safety. 17. 56% are unsure if their insurance covers telehealth visits. 18. 21% of respondents use telemedicine due to lack of travel time. 19. 21% of patients said missed in-person interaction while using telehealth services. 20. 12% experienced or had a concern about technical issues.   ***Thanks to our sources!*** http://medicaleconomics.modernmedicine.com/medical-economics/news/modernmedicine/modern-medicine-feature-articles/20-minutes-magic-number-patie http://www.forbes.com/sites/nextavenue/2015/09/27/your-doctor-will-skype-you-now/#2062b4a3312c https://www.americanwell.com/top-10-stats-you-need-to-know-about-telehealth/ http://medicaleconomics.modernmedicine.com/medical-economics/content/tags/american-telemedicine-association/integrating-telemedicine-your-pract?page=full http://www.forbes.com/sites/nextavenue/2015/09/27/your-doctor-will-skype-you-now/#7a978bda312c https://www.americanwell.com/press-release/american-well-2015-telehealth-survey-64-of-consumers-would-see-a-doctor-via-video/ http://hitconsultant.net/2014/05/12/should-you-become-a-telemedicine-physician/ http://www.aha.org/research/reports/tw/15jan-tw-telehealth.pdf http://www.hhnmag.com/articles/3648-telehealth-promises-to-reshape-health-care http://www.softwareadvice.com/medical/industryview/telemedicine-report-2015/ Published: June 27, 2016 Topics: [eVisit Blog Posts](https://blog.evisit.com/virtual-care-blog/topic/blogs) [patients](https://blog.evisit.com/virtual-care-blog/topic/patients) [Telehealth](https://blog.evisit.com/virtual-care-blog/topic/telehealth) [Telemedicine](https://blog.evisit.com/virtual-care-blog/topic/telemedicine) [mailto:?subject=Check%20out%20https://blog.evisit.com/virtual-care-blog/20-stats-how-do-patients-feel-about-telehealth%20&body=Check%20out%20https://blog.evisit.com/virtual-care-blog/20-stats-how-do-patients-feel-about-telehealth](mailto:?subject=Check%20out%20https://blog.evisit.com/virtual-care-blog/20-stats-how-do-patients-feel-about-telehealth%20&body=Check%20out%20https://blog.evisit.com/virtual-care-blog/20-stats-how-do-patients-feel-about-telehealth) ## Related posts ![](https://blog.evisit.com/hubfs/blog_7vitalquestions_main-1.png) ## [7 Vital Questions to Ask When Evaluating a Virtual Care Platform](https://blog.evisit.com/virtual-care-blog/7-vital-questions-to-ask-when-evaluating-a-virtual-care-platform) ![](https://blog.evisit.com/hubfs/ExcitingYear_Blog_v3.png) ## [eVisit Wraps Up an Exciting Year in Virtual Care](https://blog.evisit.com/virtual-care-blog/evisit-wraps-up-an-exciting-year-in-virtual-care) ![](https://blog.evisit.com/hubfs/Founders%20Story.3.jpg) ## [Founders’ Vision: Disrupting the Disruption in Healthcare, Enabling Virtual Care for Hospitals and Health Systems](https://blog.evisit.com/virtual-care-blog/founders-vision-to-disrupt-the-disruption-in-healthcare) ### PLATFORM - [Platform Overview](https://evisit.com/platform/overview/) - [Advantages](https://evisit.com/platform/advantages/) - [Urgent and Primary Care](https://evisit.com/platform/urgent-primary-care/) - [Specialty Care](https://evisit.com/platform/specialty-care/) - [Employee Care](https://evisit.com/platform/employee-care/) - [Request Demo](https://go.evisit.com/request-a-telemedicine-demo) ### CUSTOMERS - [Customers Overview](https://evisit.com/customers/overview/) - [Success Stories](https://evisit.com/customers/success-stories/) - [Customer Success](https://evisit.com/customers/customer-success/) ### RESOURCES - [Resources Overview](https://evisit.com/resources/) - [The Virtual Care Blog](https://blog.evisit.com/virtual-care-blog) - [State Telemedicine Policy](https://evisit.com/state-telemedicine-policy/) - [Telemedicine Reimbursement](https://go.evisit.com/how-to-get-reimbursed-for-telemedicine) - [Resource Library](https://evisit.com/resource-library/) ### COMPANY - [Our Story](https://evisit.com/company/our-story/) - [Careers](https://evisit.com/company/our-story/#careers) - [Newsroom](https://blog.evisit.com/en/newsroom) - [Contact](https://evisit.com/company/contact/) [![evisit-logo-new-1](https://blog.evisit.com/hubfs/eVisit-july-2020/image/evisit-logo-new-1.svg "evisit-logo-new-1")](https://evisit.com/) - - - - - [Support](https://support.evisit.com/) - [eVisit Login](https://app.evisit.com/r/auth/LoginPage) Copyright © 2022 eVisit. 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